Medical Records Clerk

COMPANY OVERVIEW: Health Partners Management Group, INC. (HPMG) is a government contracting company with several outpatient coder positions for the Federal Government.

SUMMARY: Provides clerical/administrative support in medical records, clinics, or other departments of a medical treatment facility.

EDUCATION: High school diploma or General Educational Development (GED) equivalency.

EXPERIENCE: At least 6 months of experience in a medical clinic or medical office setting performing scheduling, administrative, and medical records duties. A fully qualified typist (computer keyboard) with a minimum of 50 WPM is required.

DUTIES:

  1. Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
  2. Arranges and schedules medical appointments and determines patient eligibility for services. Determine patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections. Supports Medical Officer by name processing for appointment and appropriate access to care timeframes during allocation of standard appointment types.
  3. Maintains appointment schedules using government computer systems and standard protocols and procedures. Validates basic GENESIS patient demographic information prior to booking appointments for patients. Make required updates.
  4. Maintains accurate and up-to-date patient schedules and logs. Utilized government computer system tools and standard protocols and procedures (detail codes, freezing slots, and TRICARE on-line usage) to facilitate maintenance of appointment slots, rescheduling options, or cancellation.
  5. Call patients or respond to secure messaging requests as needed to schedule, reschedule, and/or cancel appointments. Promotes consult/referral specialty medical care within the MTF or at civilian facilities. Provides patient with specific visit instructions. Promotes consult/referral specialty medical care within the MTF.
  6. Obtains updates and files medical records. Obtains documentation as requested by healthcare providers (test results or documentation not yet filed in records).
  7. Organizes and researches patient records, extracts needed information, and review records for completeness, accuracy, and consistency within established guidelines.
  8. Initiates and locates patient medical records. Maintains medical records in accordance with prescribed directives.
  9. Conducts daily pull, delivery, and retrieval of patient records. Ensures arrival of medical records prior to appointment(s). Confirms medical records are available for upcoming appointments on provider schedules.
  10. Prepare reports regarding record statistics as necessary. Participates in records review as part of the facility’s quality assurance program and in accordance with accreditation standards.
  11. Retires medical records in accordance with regulatory procedures and guidelines.
  12. Receive and electronically deliver telephone messages (t-cons) to PCMs and/or clinic nurses by using the Government computer system, standard protocols and individual clinic guidelines as needed

BENEFITS:

  1. Paid time off
  2. Sick time
  3. Paid holidays
  4. Retirement plan
  5. $20,000 company paid life insurance policy
  6. Medical insurance
  7. Dental, vision and voluntary life insurance (optional)
  8. Critical illness and accident policies (provided through section 125 tax credits for qualifying employees)

If you're ready to contribute your skills to a dedicated team focused on enhancing healthcare services, we invite you to apply today to Health Partners Management Group, IN

Benefits:


  1. 401(k)
  2. Dental insurance
  3. Health savings account
  4. Life insurance
  5. Paid time off


License/Certification:


  1. RHIA, RHIT (Required)


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